Accessibility

Accessibility statement

GRH s.r.o., the operator of GRID HOTEL, is committed to making its website accessible in line with Act No. 424/2023 Coll. on accessibility requirements for products and services (the European Accessibility Act) and the harmonised standard EN 301 549, which builds on WCAG 2.2 at level AA.

Compliance status

This website is partially compliant with those requirements. The exceptions are listed below.

Non-accessible content

The following content is not yet fully accessible:

  • Small elements in the brand red on dark backgrounds (the “Book” link on season dates, distance badges, icons) have a contrast ratio below 4.5 : 1 — success criterion 1.4.3 Contrast (Minimum). The hotel brand uses a single red and changing it would break the visual identity, so these elements remain. The information they carry is always repeated in text with full contrast.
  • The time-lapse video on the About and Time-lapse pages has no captions or transcript — criteria 1.2.1 to 1.2.3. The video has no spoken commentary; it documents the construction of the hotel in 2016–2017.
  • Forms show validation messages in English and do not move focus to the first invalid field after a failed submission — criteria 3.1.2, 3.3.1 and 3.3.3. We are working on this.
  • The Bookolo booking system, to which the website hands over room reservations, is a third-party service whose accessibility we cannot directly control. We are addressing it with the supplier. A reservation can always be made by phone or e-mail instead — see the contacts below.

Preparation of this statement

This statement was prepared on 7 September 2026. The method used was a self-assessment combining automated testing (axe-core, WCAG 2.0/2.1/2.2 level A and AA rules) with manual review of keyboard operation, heading and landmark structure, form labelling, target sizes and behaviour at 320, 390 and 1440 px.

Feedback

Did you find a page or a control you could not use? Please tell us — we review every report and reply.

Enforcement procedure

If we do not reply within 30 days or you are not satisfied with the outcome, you may contact the Czech Trade Inspection Authority, the supervisory body for accessibility requirements (coi.cz).